exchange and return

You can exchange or return any (*) goods you have ordered from us without giving a reason within 14 days of receipt of the goods. If the goods have already been paid for, the purchase price already paid will be refunded.
  • Please enclose the return slip with the package, stick on the address label and send the package back free of charge.
  • If you would like to exchange the product, please indicate your exchange request either on the enclosed return slip, by telephone or by e-mail. We will then endeavor to exchange the product as quickly as possible, provided it is available.

Parcels must be returned to:
limo wardrobe

Schreyerstrasse 34

61476 Kronberg

Requirements for returning goods

  • Please note that the delivered goods may only be used for the purpose of testing. Goods must be clean, resalable condition, with original tags attached and should be returned in the original packaging if possible.
  • (*) In particular, custom-made products are excluded from the right of return. By this we mean all products that have been specially manufactured based on your wishes and specifications in deviation from the dimensions and product descriptions given in the catalog and online shop.
  • You can find out more about the exceptions to the right of withdrawal in our General Terms and Conditions .

return shipping costs

  • The cost of the return will be covered by limo wardrobe.